Vanilla Gift Card Balance Check Not Working. If you still get this message after updating your payment details please log out, log in and then try again. What do you do when your gift card doesn’t work?
My gift card has never been used and when i checked the balance it shows *.** whe. There will be a link to register your gift card to a billing address. And sutton bank, members fdic.
If you attempt to make a purchase for an amount that is more than the balance on your card, your purchase will be declined.
When you make an online or phone purchase, the name, address, and phone number you use will need to be exactly the same as the information you provided when registering your card. Make sure the gift card is activated. Ensure you register the card with the vanilla visa website first. Anyways, they came to me the next week and told me the cards were not working.