At&t Reward Card Balance Not Working. You can check the balance of your at&t visa® reward card at the reward center by clicking on check my reward card balance. Customers may use the card for purchases anywhere visa cards are accepted.
Have your card number ready and click to continue. The most common reasons are that the card hasn’t been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card’s balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity. We understand your desire to get your reward card as quickly as possible!
Select check status to see details on your rewards.
Follow the prompts to check your balance. I followed the instructions and type the first 4 numbers of my card and pressed continue but it keeps on redirecting me to the same page. At&t typically gives customers a reward card as a rebate for the purchase of products or the activation of select at&t services. If your at&t promotion card hasn't expired, contact the rebate processing center to cancel the lost or stolen card and request a replacement.